Cookie Policy
1INTRODUCTION
This Cookie Policy explains how Taiga Teknoloji Anonim Şirketi ("LUNAAR", "we", "us", "our") uses cookies and similar tracking technologies on our website www.lunaarvision.com and our mobile applications (collectively, the "Services"). This policy provides detailed information about why we use cookies, the types of cookies we use, and how you can manage your cookie preferences.
2WHAT ARE COOKIES?
2.1 Definition
Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit our website. They help us recognize your device and store information about your preferences and past actions.
2.2 Similar Technologies
We also use similar tracking technologies, including the following:
- Web Beacons: Small graphic images used to track email opens and web page visits
- Pixels: Invisible tracking codes that help us understand user behavior
- Local Storage: Browser-based storage for larger amounts of data
- Session Storage: Temporary storage that expires when you close your browser
- Device Fingerprinting: Techniques to identify unique devices
3WHY WE USE COOKIES
We use cookies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Analyze how our Services are used
- Improve performance and user experience
- Provide personalized content
- Protect against fraud and abuse
- Comply with legal obligations
- Support marketing and advertising efforts
4TYPES OF COOKIES WE USE
4.1 Essential Cookies (Strictly Necessary)
These cookies are necessary for the website to function and cannot be disabled.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| session_id | Maintains the user session | Session | LUNAAR |
| security_token | CSRF protection | Session | LUNAAR |
| auth_token | Authentication | 30 days | LUNAAR |
| cookie_consent | Stores cookie preferences | 1 year | LUNAAR |
4.2 Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| language | Language preference | 1 year | LUNAAR |
| timezone | Time zone settings | 1 year | LUNAAR |
| theme | UI theme preference | 1 year | LUNAAR |
| workspace | Last used workspace | 30 days | LUNAAR |
4.3 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our Services.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Google Analytics tracking | 2 years | |
| _gid | Google Analytics session | 24 hours | |
| _gat | Request rate limiting | 1 minute | |
| _hjid | Hotjar user ID | 1 year | Hotjar |
4.4 Marketing/Advertising Cookies
These cookies track your online activity to deliver more relevant advertising.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _fbp | Facebook pixel | 3 months | |
| ads_session | Google Ads tracking | 90 days | |
| linkedin_ads | LinkedIn tracking | 90 days | |
| conversion_tracking | Conversion attribution | 30 days | LUNAAR |
5COOKIE DURATION
5.1 Session Cookies
Temporary cookies that expire when you close your browser. They are used to:
- Maintain your session
- Temporary preferences
- Security tokens
5.2 Persistent Cookies
They remain on your device for a specified period. They are used to:
- Remember me functionality
- Long-term preferences
- Analytics tracking
- Marketing attribution
5.3 Cookie Lifespan
- Shortest: Session only
- Typical: 30 days to 1 year
- Maximum: 2 years (analytics)
6COOKIE MANAGEMENT
6.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences
- Access this Cookie Policy
6.2 Cookie Preference Center
You can access your cookie preferences at any time:
- Click "Cookie Settings" in the footer
- Visit www.lunaarvision.com/cookie-preferences
- Through your account settings
6.3 Browser Controls
Most browsers allow you to:
- View the cookies stored on your device
- Delete specific or all cookies
- Block cookies from specific sites
- Set preferences for cookie acceptance
Browser-specific instructions:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Cookies
7THIRD-PARTY SERVICES
7.1 Analytics Providers
We use third-party analytics to understand usage patterns:
- Google Analytics: Website traffic and behavior
- Hotjar: User experience and heatmaps
- Mixpanel: Product analytics
7.2 Advertising Partners
For marketing purposes:
- Google Ads: Search and display advertising
- Facebook/Meta: Social media advertising
- LinkedIn: B2B marketing
8CROSS-BORDER DATA TRANSFERS
Cookies may result in data being transferred internationally. We provide appropriate safeguards:
- Standard Contractual Clauses
- Adequacy decisions
- Privacy Shield frameworks (where applicable)
- Consent mechanisms
9PRIVACY RIGHTS
9.1 Your Rights
Under applicable data protection laws, you have the following rights:
- Access cookie-related data
- Request data deletion
- Object to processing
- Withdraw consent
- Data portability
9.2 Exercising Your Rights
Contact us: spark@lunaarvision.com
10SECURITY
We implement security measures to protect cookie data:
- Encryption of sensitive cookies
- Secure cookie flags (HTTPS only)
- HttpOnly flags to prevent JavaScript access
- SameSite attributes to prevent CSRF
- Regular security audits
By using our Services, you consent to our use of cookies in accordance with this Cookie Policy. You can withdraw or modify your consent at any time through our cookie preference center.
Contact
Data Protection Inquiries
spark@lunaarvision.comData Protection Officer
spark@lunaarvision.comGeneral Contact
Taiga Teknoloji Anonim Şirketi
Çifte Havuzlar Mah. Eski Londra Asfaltı Cad.
Kuluçka Merkezi A1 Blok No 151
Yıldız Teknik Üniversitesi - Teknopark
Esenler / İstanbul, Turkey
Phone
+90 532 494 42 64Response Time
We aim to respond to all privacy inquiries within 30 days.
