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Privacy and Data Protection

Cookie Policy

Effective: July 1, 2025Last Updated: January 10, 2025

1INTRODUCTION

This Cookie Policy explains how Taiga Teknoloji Anonim Şirketi ("LUNAAR", "we", "us", "our") uses cookies and similar tracking technologies on our website www.lunaarvision.com and our mobile applications (collectively, the "Services"). This policy provides detailed information about why we use cookies, the types of cookies we use, and how you can manage your cookie preferences.

2WHAT ARE COOKIES?

2.1 Definition

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit our website. They help us recognize your device and store information about your preferences and past actions.

2.2 Similar Technologies

We also use similar tracking technologies, including the following:

  • Web Beacons: Small graphic images used to track email opens and web page visits
  • Pixels: Invisible tracking codes that help us understand user behavior
  • Local Storage: Browser-based storage for larger amounts of data
  • Session Storage: Temporary storage that expires when you close your browser
  • Device Fingerprinting: Techniques to identify unique devices

3WHY WE USE COOKIES

We use cookies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze how our Services are used
  • Improve performance and user experience
  • Provide personalized content
  • Protect against fraud and abuse
  • Comply with legal obligations
  • Support marketing and advertising efforts

4TYPES OF COOKIES WE USE

4.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function and cannot be disabled.

Cookie NamePurposeDurationProvider
session_idMaintains the user sessionSessionLUNAAR
security_tokenCSRF protectionSessionLUNAAR
auth_tokenAuthentication30 daysLUNAAR
cookie_consentStores cookie preferences1 yearLUNAAR

4.2 Functional Cookies

These cookies enable enhanced functionality and personalization.

Cookie NamePurposeDurationProvider
languageLanguage preference1 yearLUNAAR
timezoneTime zone settings1 yearLUNAAR
themeUI theme preference1 yearLUNAAR
workspaceLast used workspace30 daysLUNAAR

4.3 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our Services.

Cookie NamePurposeDurationProvider
_gaGoogle Analytics tracking2 yearsGoogle
_gidGoogle Analytics session24 hoursGoogle
_gatRequest rate limiting1 minuteGoogle
_hjidHotjar user ID1 yearHotjar

4.4 Marketing/Advertising Cookies

These cookies track your online activity to deliver more relevant advertising.

Cookie NamePurposeDurationProvider
_fbpFacebook pixel3 monthsFacebook
ads_sessionGoogle Ads tracking90 daysGoogle
linkedin_adsLinkedIn tracking90 daysLinkedIn
conversion_trackingConversion attribution30 daysLUNAAR

5COOKIE DURATION

5.1 Session Cookies

Temporary cookies that expire when you close your browser. They are used to:

  • Maintain your session
  • Temporary preferences
  • Security tokens

5.2 Persistent Cookies

They remain on your device for a specified period. They are used to:

  • Remember me functionality
  • Long-term preferences
  • Analytics tracking
  • Marketing attribution

5.3 Cookie Lifespan

  • Shortest: Session only
  • Typical: 30 days to 1 year
  • Maximum: 2 years (analytics)

6COOKIE MANAGEMENT

6.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences
  • Access this Cookie Policy

6.2 Cookie Preference Center

You can access your cookie preferences at any time:

  • Click "Cookie Settings" in the footer
  • Visit www.lunaarvision.com/cookie-preferences
  • Through your account settings

6.3 Browser Controls

Most browsers allow you to:

  • View the cookies stored on your device
  • Delete specific or all cookies
  • Block cookies from specific sites
  • Set preferences for cookie acceptance

Browser-specific instructions:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Privacy, search, and services → Cookies

7THIRD-PARTY SERVICES

7.1 Analytics Providers

We use third-party analytics to understand usage patterns:

  • Google Analytics: Website traffic and behavior
  • Hotjar: User experience and heatmaps
  • Mixpanel: Product analytics

7.2 Advertising Partners

For marketing purposes:

  • Google Ads: Search and display advertising
  • Facebook/Meta: Social media advertising
  • LinkedIn: B2B marketing

8CROSS-BORDER DATA TRANSFERS

Cookies may result in data being transferred internationally. We provide appropriate safeguards:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Privacy Shield frameworks (where applicable)
  • Consent mechanisms

9PRIVACY RIGHTS

9.1 Your Rights

Under applicable data protection laws, you have the following rights:

  • Access cookie-related data
  • Request data deletion
  • Object to processing
  • Withdraw consent
  • Data portability

9.2 Exercising Your Rights

Contact us: spark@lunaarvision.com

10SECURITY

We implement security measures to protect cookie data:

  • Encryption of sensitive cookies
  • Secure cookie flags (HTTPS only)
  • HttpOnly flags to prevent JavaScript access
  • SameSite attributes to prevent CSRF
  • Regular security audits

By using our Services, you consent to our use of cookies in accordance with this Cookie Policy. You can withdraw or modify your consent at any time through our cookie preference center.

Contact

Data Protection Inquiries

spark@lunaarvision.com

Data Protection Officer

spark@lunaarvision.com

General Contact

Taiga Teknoloji Anonim Şirketi
Çifte Havuzlar Mah. Eski Londra Asfaltı Cad.
Kuluçka Merkezi A1 Blok No 151
Yıldız Teknik Üniversitesi - Teknopark
Esenler / İstanbul, Turkey

Response Time

We aim to respond to all privacy inquiries within 30 days.