Terms of Use
1ACCEPTANCE OF AGREEMENT
These Terms of Use ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and Taiga Teknoloji Anonim Şirketi ("LUNAAR", "Company", "we"), established in Turkey with MERSIS No: 0816139800100001 and located at Çifte Havuzlar Mah. Eski Londra Asfaltı Cad. Kuluçka Merkezi A1 Blok No 151, Yıldız Teknik Üniversitesi - Teknopark, Esenler / İstanbul.
By accessing or using the LUNAAR platform, its services, website (www.lunaarvision.com), mobile applications, or any related service (collectively, the "Service" or "Services"), you agree to be bound by these Terms. If you do not accept any part of these Terms, you do not have the right to access the Service.
2SERVICE DESCRIPTION
2.1 Core Services
LUNAAR provides AI-powered digital experience solutions:
- Image to Model AI: Converting product images into 3D models using AI
- Video to Model AI: Converting product videos into 3D models using AI
- Model to AR: Displaying 3D models in augmented reality environments
- Studio AI: Digital visualization of products on users or models
- Glasses Try-On AI: AI-powered virtual glasses try-on experience
- Jewelry Try-On AI: AI-powered virtual jewelry try-on experience
- Render AI: Creating photorealistic renders from drafts or low-resolution projects
- Size AI: Smart body measurement and analysis system
- Additional Services: Other digital experience services that may be introduced
2.2 Service Availability
- Services are provided "as is" and "as available"
- We reserve the right to modify, suspend, or discontinue any Service without prior notice
- Service access may vary depending on geographic location
3USER ACCOUNTS
3.1 Account Creation
- You must be at least 18 years old to create an account
- Users between 13 and 18 years of age may use the Service only with parental consent
- You must provide accurate, complete, and up-to-date information
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
3.2 Account Security
- You must immediately report any unauthorized use of your account
- We are not responsible for any loss or damage arising from your failure to protect your account
- We reserve the right to suspend or terminate accounts that violate these Terms
3.3 Account Restrictions
- A person may create and maintain only one account
- Account sharing is prohibited
- Automated account creation is prohibited
4SUBSCRIPTION AND BILLING
4.1 Credit System
- New users receive 3 free credits per month after registration
- Free credits do not carry over to subsequent months
- Additional credits can be purchased through subscription plans
4.2 Subscription Plans
Current subscription plans (we reserve the right to make changes):
FREE
Free - 30 points gift
STARTER
600 TL - 240 points, Basic AI features
GROWTH
1.735 TL - 750 points, Advanced AI features
PRO
4.615 TL - 2.100 points, All AI features + Priority support
CUSTOM
Custom price - Enterprise solutions
4.3 Service Features
Our AI-powered services:
- Image to Model AI: Creating 3D models from images
- Video to Model AI: Creating 3D models from video
- Model to AR: Augmented reality experience
- Studio AI: Virtual try-on feature
- Glasses Try-On AI: Virtual glasses try-on
- Jewelry Try-On AI: Virtual jewelry try-on
- Render AI: Creating renders with AI
- Size AI: Smart body measurement system
4.4 Billing Terms
- Subscriptions automatically renew monthly unless cancelled
- Payment is processed through the iyzico payment gateway
- All fees are exclusive of applicable taxes
- No partial-month refunds are provided for cancelled subscriptions
- Unused credits expire at the end of each billing period
4.5 Price Changes
- We reserve the right to change pricing with 30 days' prior notice
- Price changes take effect in subsequent billing periods
- Continued use after price changes constitutes your acceptance
5INTELLECTUAL PROPERTY RIGHTS
5.1 Platform Ownership
All rights, title, and interest in the LUNAAR platform:
- Software, algorithms, and AI models
- User interface designs and layouts
- Logos, trademarks, and brand elements
- Documents and marketing materials
are and shall remain the exclusive property of Taiga Teknoloji A.Ş.
5.2 User Content Ownership
- Input Content: You retain all rights to the content you upload ("Input Content")
- Output Content: Subject to applicable laws, you own the content generated by our AI services ("Output Content")
- You grant us a worldwide, non-exclusive, royalty-free license to use Input Content solely to provide the Services
- You are responsible for warranting that you have the rights to use any Input Content
6ACCEPTABLE USE POLICY
6.1 Prohibited Uses
You may not use the Service to:
Illegal Activities:
- Violate any applicable law or regulation
- Facilitate illegal activities
- Distribute controlled substances or illegal content
Harmful Content:
- Create, distribute, or store malicious code or harmful software
- Create content that promotes violence, terrorism, or self-harm
- Produce obscene content involving minors
- Create deepfakes or misleading synthetic content
7PRIVACY AND DATA PROTECTION
7.1 Data Processing
- We process personal data in accordance with our Privacy Policy
- By using the Service, you consent to such processing
- We comply with GDPR, KVKK, and other applicable data protection laws
7.2 Data Security
- We implement industry-standard security measures
- However, no transmission method is 100% secure
- You acknowledge the inherent risks of internet data transmission
8DISCLAIMERS AND LIMITATIONS OF LIABILITY
8.1 Service Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". NO EXPRESS OR IMPLIED WARRANTIES ARE GIVEN, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF AI-GENERATED CONTENT
8.2 AI-Specific Disclaimer
- AI-generated content may contain errors or inaccuracies
- We do not guarantee the quality or usability of AI outputs
- Users are responsible for reviewing and verifying all AI-generated content
- AI models may exhibit unexpected behaviors or biases
9DISPUTE RESOLUTION
9.1 Governing Law
These Terms are governed by the laws of Turkey, without regard to conflict of law principles.
9.2 Informal Resolution
Before initiating a formal dispute, you agree to attempt informal resolution by contacting us at spark@lunaarvision.com .
9.3 Jurisdiction
Any dispute shall be resolved in the courts of İstanbul, Turkey.
By using LUNAAR, you represent that you have read, understood, and agree to be bound by these Terms of Use.
Contact
Data Protection Inquiries
spark@lunaarvision.comData Protection Officer
spark@lunaarvision.comGeneral Contact
Taiga Teknoloji Anonim Şirketi
Çifte Havuzlar Mah. Eski Londra Asfaltı Cad.
Kuluçka Merkezi A1 Blok No 151
Yıldız Teknik Üniversitesi - Teknopark
Esenler / İstanbul, Turkey
Phone
+90 532 494 42 64Response Time
We aim to respond to all privacy inquiries within 30 days.
