LUNAAR Distance Sales Agreement

Seller Information

Buyer/Consumer Information

This agreement covers the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, regarding the sale and delivery of the products/services whose characteristics are specified below, which the Buyer orders electronically through the www.lunaarvision.com website or mobile application.

2.1 Service Description

2.2 Service Content

• •Image to Model AI: Creating 3D models from images
• •Video to Model AI: Creating 3D models from video
• •Model to AR: Augmented reality experience
• •Studio AI: Virtual try-on feature
• •Glasses Try-On AI: Virtual glasses try-on
• •Jewelry Try-On AI: Virtual jewelry try-on
• •Render AI: Render creation with AI
• •Size AI: Smart body measurement system

2.3 Subscription Plans

3.1 Product/Service Price

• •Total Product/Service Price: [Determined according to the selected plan]
• •Total Amount Including VAT: [The VAT rate is calculated as 20%]
• •Payment Method: Credit card/debit card
• •Payment Infrastructure: iyzico

3.2 Billing

• •Monthly subscriptions: Automatically renewed on the same date each month
• •Annual subscriptions: Automatically renewed every 12 months
• •The invoice is automatically sent to the email address
• •Invoice language: Turkish/English

3.3 Currency and Exchange Rate

• •Turkish Lira (TL) for Turkish customers
• •United States Dollar (USD) for international customers
• •Currency conversion is made at the current rate at the time of payment

4.1 Delivery Method

Delivery of digital content and services takes place instantly upon payment confirmation.

4.2 Delivery Time

• •Payment confirmation: Instant
• •Account activation: Within 5 minutes
• •Credit allocation: Instant
• •Service access: Instant

4.3 Service Duration

• •Monthly subscription: 30 days
• •Annual subscription: 365 days
• •Open-ended subscription: Until canceled

5.1 Exercising the Right of Withdrawal

5.2 Exceptions to the Right of Withdrawal

The right of withdrawal cannot be exercised in the following cases:

• •Services performed instantly at the consumer’s request
• •Delivery of digital content
• •Continuous subscription services
• •Personalized products and services

5.3 Special Circumstances

• •A 14-day trial period for first-time subscribers
• •Full refund if the service cannot be obtained due to technical issues
• •Refund if a subscription was purchased due to misleading information

6.1 Cancellation Process

• •The user can cancel their subscription at any time
• •The cancellation can be carried out from the account panel or through customer service
• •After cancellation, the service continues until the end of the current period

6.2 Refund Conditions

• •No refund is made for unused periods
• •A proportional refund is made if the service cannot be obtained
• •Refund processes are completed within 5-10 business days
• •The refund is made to the original payment method

7.1 Obligations of the Seller

• •To provide the service in accordance with the agreement
• •To protect and keep personal data confidential
• •To provide technical support
• •To ensure platform security
• •To act in compliance with legal legislation

7.2 Obligations of the Buyer

• •To provide accurate and up-to-date information
• •To fulfill payment obligations on time
• •To comply with the rules of use
• •To ensure that the service is not misused
• •To respect intellectual property rights

8.1 Data Controller

The data controller for the personal data collected under this agreement is Taiga Teknoloji A.Ş.

8.2 Purposes of Data Processing

• •Performance of the agreement
• •Customer service
• •Fulfillment of legal obligations
• •Statistical analyses

8.3 Data Security

• •Personal data is protected with SSL encryption
• •Security measures are taken against unauthorized access
• •Processing is carried out in compliance with KVKK and GDPR legislation

9.1 Applicable Law

This agreement is subject to the legislation of the Republic of Turkey.

9.2 Competent Court

For disputes arising from this agreement:

• •For consumer transactions: The Consumer Arbitration Committee or Consumer Courts at the consumer’s place of residence
• •For commercial transactions: Istanbul Central Courts

10.1 Corporate Customers

• •A separate agreement may be drawn up
• •Special terms and conditions may apply
• •A different payment term may be defined
• •Customized service may be offered

10.2 International Customers

• •International legislation is taken into account
• •The currency is set as USD
• •Tax and customs procedures are the customer’s responsibility
• •Compliance with local regulations is ensured

S1. Special Terms for AI Services

• •The copyright of content generated by AI belongs to the user
• •The accuracy of the generated content is not guaranteed
• •The generation of inappropriate content is prohibited
• •Consent to data use for model training

S2. Special Conditions of the Credit System

• •Credits have no cash value
• •They cannot be transferred or sold
• •Expired credits are canceled
• •Credit usage history is kept